Shipping & return policy

Shipment within France

We deliver stock items with Colissimo within 1-2 business days after dispatch.

Free standard shipping are applied.

Shipment within EU

We deliver stock items with DHL EXPRESS (Eco) within 3-5 business days after dispatch.

Free standard shipping are applied.

Returns, refunds & Exchanges

We always give you the opportunity to return the item in 14 days. Let us also know which items in your order you wish to return. Send back the item with optional postal service to:

We do not cover delivery costs

Normally it takes about two weeks after you have sent your return to us before receiving any reimbursement. In exceptional cases, it can take up to 30 days for a refund, which is the maximum time required by Belgian law.

Please note: Sale items cannot be exchanged or refunded unless there are defects. 

The only condition is that the goods will be returned in the original condition, which means that it is not used. Always attach the original packaging and any labels. 

Please note that for all orders shipped to the UK, customers are responsible for any import duties, taxes, and customs charges that may apply. These fees are determined by UK customs and are beyond our control. We recommend checking the UK customs website for more information on potential charges.